Pluralistic: 14 Nov 2022 Even if you're paying for the product, you're still the product

doctorow · 14 November 2022 08:01

Originally published at: Pluralistic: 14 Nov 2022 Even if you’re paying for the product, you’re still the product – Pluralistic: Daily links from Cory Doctorow

Today's links

Even if you're paying for the product, you're still the product: Incentives matter, but impunity matters more.
Hey look at this: Delights to delectate.
This day in history: 2002, 2007, 2012, 2017, 2021
Colophon: Recent publications, upcoming/recent appearances, current writing projects, current reading

An Apple 'Privacy. That's iPhone.' ad. The three rear-facing camera lenses have been replaced by the staring, red eye of HAL9000 from 2001: A Space Odyssey.

Even if you're paying for the product, you're still the product (permalink)

There's something oddly comforting about the idea that "if you're not paying for the product, you're the product," namely, the corollary: "If you can afford to pay for a product, you won't be the product." But it's bullshit. Companies don't make you the product because you don't pay – they make you the product because you can't stop them.

The theory behind "if you're not paying for the product…" is that old economist's saw: "incentives matter." Companies that monetize attention are incentivized to manipulate and spy on you, while companies that you pay just want to make you happy.

This is a theory of corporate behavior grounded in economics, not power, a creature of theory and doctrine that never bothers to check in with the real world to see how that theory and doctrine map to actual events. Reality is a lot uglier.

Apple has blanketed the planet with billboards and print and online ads extolling its privacy-forward system design (e.g. "Privacy. That's Iphone."). There's something to this: in 2020, the company made it very easy to opt out of third-party Ios surveillance, and 96% of its users opted out:

https://arstechnica.com/gadgets/2021/05/96-of-us-users-opt-out-of-app-tracking-in-ios-14-5-analytics-find/

That decision cost Facebook $10 billion in a single year, and the losses keep coming. Facebook launched a campaign that accused Apple of privacywashing an anticompetitive maneuver, claiming that Apple didn't care about its users' privacy, they just wanted to eliminate competition for Apple's own ad brokerage:

https://www.eff.org/deeplinks/2020/12/facebooks-laughable-campaign-against-apple-really-against-users-and-small

Facebook's campaign poses itself as the true champion of its users, accusing Apple of shamming. It's laughable. Facebook manifestly despises its users and proves that fact every day in a thousand ways, large and small. Facebook's true objection to Apple's privacy tools is that they reduced Facebook's earnings by $10b. Obviously.

But that doesn't mean that Facebook is wrong about Apple's cynicism. Apple exercises enormous control over its users. It's a direct control. Apple blocks you from installing software of your choosing or from using third-party repair services of your choosing. They pour millions into engineering to make this technically challenging, and lead a coalition of large corporations that kill right to repair legislation whenever it is mooted:

https://doctorow.medium.com/apples-cement-overshoes-329856288d13

Some of Facebook's critics accuse it of exercising similar control, but via a far more insidious method: they say that Facebook's voracious surveillance of its users, combined with machine learning, allows Facebook to control its users' minds, stripping them of their free will and turning them into algorithm-addled zombies who do whatever Facebook directs them to do.

This is an extraordinary claim, given that every previous claim of mind-control turned out to be bullshit, from Mesmer to MK Ultra. The best evidence for these mind-control claims comes from Facebook's own marketing materials, where the company assures advertisers that they should spend their money on FB's platform because of its mind-control features.

When FB critics repeat these claims, they're engaged in "criti-hype," Lee Vinsel's useful coinage describing criticism that serves to bolster the target's own propaganda. If FB are evil geniuses, well, at least they're still geniuses.

https://sts-news.medium.com/youre-doing-it-wrong-notes-on-criticism-and-technology-hype-18b08b4307e5

Some Facebookers doubtless believe their own hype, but that doesn't mean we have to join them in self-delusion. We can criticize Facebook for seeking control over its users, and for using that control to do things that serve its own interests at the expense of its users' interests.

https://onezero.medium.com/how-to-destroy-surveillance-capitalism-8135e6744d59

That's the true sin of Big Tech: using deception and coercion to control users. Companies that gain this control can be reliably expected to use it in whichever ways they can get away with. They are paperclip-maximizing artificial life-forms bent on devouring the human race, not ethical actors.

Apple's commitment to privacy is best understood as instrumental. Apple thinks that protecting your privacy will attract your business, and they're right. I would like to have privacy! But while Apple can increase its revenues by telling you they'll protect your privacy, they can increase them even more by lying about it.

That's just what they do. Earlier this month, a small security research firm called Mysk released a video revealing that when you tick the box on your Iphone that promises "disable the sharing of Device Analytics altogether," your Iphone continues to spy on you, and sends the data it collects to Apple:

https://www.youtube.com/watch?v=8JxvH80Rrcw

The data Iphones gather is extraordinarily fine-grained: "what you tapped on, which apps you search for, what ads you saw, and how long you looked at a given app and how you found it."

https://gizmodo.com/apple-iphone-analytics-tracking-even-when-off-app-store-1849757558

It doesn't stop there: "The app sent details about you and your device as well, including ID numbers, what kind of phone you’re using, your screen resolution, your keyboard languages, how you’re connected to the internet—notably, the kind of information commonly used for device fingerprinting."

The researchers had to jailbreak an Iphone in order to find this lie. Apple has gone to extraordinary lengths to make jailbreaking illegal. Apple claims that allowing users to disable the locks on their phones will make them vulnerable to bad actors who will install deceptive, coercive software.

That is true, but it's also true that these locks make it impossible to determine whether Apple's software is deceptive and coercive. The walled fortress that keeps you safe from third parties is also a walled prison that leaves you at the mercy of the warlord who owns the fortress.

Once a company attains a certain scale, it becomes too big to jail, and then it monetizes you however it can. If you think the future of technology is battle is between Google's approach and Apple's, think again. The real fight is between the freedom to decide how technology works for you, and corporate control over technology.

https://locusmag.com/2021/01/cory-doctorow-neofeudalism-and-the-digital-manor/

Apple and Google are like the pigs and the men at the end of Animal Farm: supposed bitter enemies who turn out to be indistinguishable from one another. Google also has "privacy" switches in its preference panels that do nothing:

https://pluralistic.net/2021/06/01/you-are-here/#goog

Indeed, there are so many places in Google's location privacy settings where you can tick a box that claims to turn off location spying. None of them work. A senior product manager at Google complained to her colleagues that she had turned off three different settings and was still being tracked:

https://twitter.com/jason_kint/status/1398359580275523590

Apple is now the subject of a California class action suit over its deceptive practices, which violate the California Invasion of Privacy Act.

https://www.bloomberglaw.com/public/desktop/document/LibmanvAppleIncDocketNo522cv07069NDCalNov102022CourtDocket

As Gizmodo's Thomas Germain notes, Apple has a good – if self-serving – reason to spy on its users. It has launched its own ad network, and is selling advertisers the ability to target its customers based on their activities:

https://gizmodo.com/apple-iphone-privacy-analytics-class-action-suit-1849774313

Companies will only protect your privacy to the extent that it is more profitable than not doing so. They can increase those profits by advertising privacy promises to potential customers. They can increase them more by secretly breaking those promises, And they can increase them even more by using privacy claims to block their rivals' spying, so they're the sole supplier of your nonconsensually collected personal information.

That's what's happening with Google's endless proposals to "increase privacy" in Chrome that block third parties from spying on users, while letting Google continue to invade our privacy:

https://www.eff.org/deeplinks/2021/03/googles-floc-terrible-idea

If we want our privacy, we need both transparency (so third parties can investigate companies' claims to protect privacy) and regulation (so cheating companies will face consequences when they're caught by those third parties).

That's why it's so exciting that the FTC has announced its intention to treat privacy invasions as antitrust violations:

https://pluralistic.net/2022/08/12/regulatory-uncapture/#conscious-uncoupling

For so long as corporations can use technology and law to hide their misdeeds and power to avoid consequences for those misdeeds, "voting with your wallet" is as useless as opting out of Ios tracking.

We had advertising-supported media for generations – centuries – without mass surveillance. The problem with advertising isn't incentives – it's impunity.

(Image: Cryteria, CC BY 3.0, modified)

Hey look at this (permalink)

Universal Benefits Cost Less Than Means-Tested Benefits https://www.peoplespolicyproject.org/2022/11/11/universal-benefits-cost-less-than-means-tested-benefits/ (h/t Naked Capitalism)
Peasants storm the castle: Medieval Times workers in Buena Park vote 27 to 18 to unionize https://www.latimes.com/business/story/2022-11-10/medieval-times-workers-in-buena-park-vote-27-18-to-unionize (h/t Naked Capitalism)
Crypto nerd Sam Bankman-Fried, who just lost $16 billion, “would never read a book.” https://lithub.com/crypto-nerd-sam-bankman-fried-who-just-lost-16-billion-would-never-read-a-book/ (h/t Naked Capitalism)

This day in history (permalink)

#20yrsago HG Wells, ripoff artist https://www.salon.com/2002/11/07/mckillip/

#15yrsago Kremlin uses software piracy laws to shut down dissident media outlets https://www.washingtonpost.com/wp-dyn/content/article/2007/11/13/AR2007111302070_pf.html

#15yrsago 1.8 million pages of US federal case law to go online for free https://public.resource.org/case_law_announcement.html

#15yrsago Japanese “melody roads” play tunes as you drive over them https://www.theguardian.com/world/2007/nov/13/japan.gadgets

#15yrsago Rewired: Post-Cyberpunk Anthology shows how sf has changed since the Mirroshades era https://memex.craphound.com/2007/11/14/rewired-post-cyberpunk-anthology-shows-how-sf-has-changed-since-the-mirroshades-era/

#15yrsago I Want Sandy – perfect productivity email bot is free and public https://web.archive.org/web/20071114041755/http://www.iwantsandy.com/

#10yrago Gerrymandering in North Carolina: win <50% of the popular vote, take 70% of the seats https://www.motherjones.com/politics/2012/11/republicans-gerrymandering-house-representatives-election-chart/

#10yrsago Campaign to opt out of pornoscanners & video TSA checkpoints at Thanksgiving https://web.archive.org/web/20121117015505/https://www.digitaljournal.com/article/336517

#10yrsago World’s oldest hacker radio show under threat https://web.archive.org/web/20121116063758/https://www.2600.com/news/view/article/12291

#5yrsago Step-by-step guide to locking down your Facebook account https://www.wired.com/story/how-to-lock-down-facebook-privacy-settings/

#5yrsago What it takes to actually stop a determined, vengeful cyberstalker https://www.wired.com/story/how-one-womans-digital-life-was-weaponized-against-her/

#5yrsago Verizon is finally killing Compuserve Forums https://www.fastcompany.com/40495831/compuserves-forums-which-still-exist-are-finally-shutting-down

#5yrsago Congressional Republican candor: everyone hates our tax plan except the CEOs we depend on for campaign millions https://nymag.com/intelligencer/2017/11/the-gop-has-done-the-impossible-make-tax-cuts-unpopular.html

#1yrago Vizio makes more money spying on people who buy TVs than it does on TVs themselves https://pluralistic.net/2021/11/14/still-the-product/#vizio

Colophon (permalink)

Today's top sources: Slashdot (https://slashdot.org/).

Currently writing:

The Bezzle, a Martin Hench noir thriller novel about the prison-tech industry. Friday's progress: 526 words (61019 words total)
Picks and Shovels, a Martin Hench noir thriller about the heroic era of the PC. (92849 words total) – ON PAUSE
A Little Brother short story about DIY insulin PLANNING
The Internet Con: How to Seize the Means of Computation, a nonfiction book about interoperability for Verso. FIRST DRAFT COMPLETE, WAITING FOR EDITORIAL REVIEW
Vigilant, Little Brother short story about remote invigilation. FIRST DRAFT COMPLETE, WAITING FOR EXPERT REVIEW
Moral Hazard, a short story for MIT Tech Review's 12 Tomorrows. FIRST DRAFT COMPLETE, ACCEPTED FOR PUBLICATION
Spill, a Little Brother short story about pipeline protests. FINAL DRAFT COMPLETE
A post-GND utopian novel, "The Lost Cause." FINISHED
A cyberpunk noir thriller novel, "Red Team Blues." FINISHED

Currently reading: Analogia by George Dyson.

Latest podcast: Sound Money https://craphound.com/news/2022/09/11/sound-money/

Upcoming appearances:

Arthur C Clarke Award (DC), Nov 16
https://www.clarkefoundation.org/2022-awards-event/
Library Futures Webinar, Nov 17
https://us06web.zoom.us/webinar/register/WN_Q6p4qpFVRi6BFLsawaCgdA
Chokepoint Capitalism at the Peale Museum (Baltimore), Nov 18:
https://www.thepeale.org/event/book-talk-chokepoint-capitalism/
Big Ideas Live (London), Nov 19
https://news.sky.com/bigideaslive
Conversation with Tim Wu, Informed/Knight Foundation (Miami), Nov 30:
https://informed22.interkinnect.com/
Australian Digital Alliance Copyright Forum (Canberra), Feb 17:
https://digital.org.au/2022/11/08/doctorow-giblin-first-speaker-announcement-ada-forum-2023/

Recent appearances:

Surviving Apocalyptic Economics (Team Human)
https://www.teamhuman.fm/episodes/surviving-apocalyptic-economics-doctorow-giblin
Pitchfork Economics
https://pitchforkeconomics.com/episode/chokepoint-capitalism-with-cory-doctorow-and-rebecca-giblin/
How big tech traps consumers and shafts creators (Irish Times)
https://shows.acast.com/inside-politics-2/episodes/how-big-tech-traps-consumers-and-shafts-creators

Latest books:

"Chokepoint Capitalism: How to Beat Big Tech, Tame Big Content, and Get Artists Paid, with Rebecca Giblin", on how to unrig the markets for creative labor, Beacon Press/Scribe 2022 https://chokepointcapitalism.com
"Attack Surface": The third Little Brother novel, a standalone technothriller for adults. The Washington Post called it "a political cyberthriller, vigorous, bold and savvy about the limits of revolution and resistance." Order signed, personalized copies from Dark Delicacies https://www.darkdel.com/store/p1840/Available_Now%3A_Attack_Surface.html
"How to Destroy Surveillance Capitalism": an anti-monopoly pamphlet analyzing the true harms of surveillance capitalism and proposing a solution. https://onezero.medium.com/how-to-destroy-surveillance-capitalism-8135e6744d59 (print edition: https://bookshop.org/books/how-to-destroy-surveillance-capitalism/9781736205907) (signed copies: https://www.darkdel.com/store/p2024/Available_Now%3A__How_to_Destroy_Surveillance_Capitalism.html)
"Little Brother/Homeland": A reissue omnibus edition with a new introduction by Edward Snowden: https://us.macmillan.com/books/9781250774583; personalized/signed copies here: https://www.darkdel.com/store/p1750/July%3A__Little_Brother_%26_Homeland.html
"Poesy the Monster Slayer" a picture book about monsters, bedtime, gender, and kicking ass. Order here: https://us.macmillan.com/books/9781626723627. Get a personalized, signed copy here: https://www.darkdel.com/store/p2682/Corey_Doctorow%3A_Poesy_the_Monster_Slayer_HB.html#/.

Upcoming books:

Red Team Blues: "A grabby, compulsive thriller that will leave you knowing more about how the world works than you did before." Tor Books, April 2023

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